We understand that the holiday season is a busy time, and our team is committed to dispatching your orders within 12 hours midweek. However, due to the high volume of orders received by Australia Post, some delays in delivery may occur and the delivery might take up to 5-12 days depending on where you're located. We kindly ask for your patience during this time.

Please note that we are unable to process refunds or cancel orders solely due to shipping delays caused by the courier service. Once your order is dispatched, it's on its way to you! If you have any concerns or specific issues, please contact our customer support, and we'll do our best to assist you.

Thank you for your understanding and happy holidays in advance!

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We'd love to hear from you, shoot us an email with the form below.  A member of our team will get back to you within 24 hours. 

If you are requesting information about your order please provide the order number starting with: #OZ

Thank you