Shipping Info

A MESSAGE TO YOU
We know you are excited to get your purchase, we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast.

DELIVERY NOTICE
We deliver with Australia Post and Toll.
IS DELIVERY FREE?
Delivery is free on all orders. 

Due to having extra stock we have two warehouses, as a result some of the orders may arrive in different times. 

HOW LONG UNTIL I GET MY PRODUCT?
Processing time:

All orders take 24 - 48 hours to process. It depends on products verification, tailoring, quality check, and packaging. Please note some of the courier may take up to 5 days to update your tracking number, however, be assured it has been shipped.

Shipping time:

Holiday Shipping Notice & Policy

We’re working hard to get your orders to you as quickly as possible!
The holiday season is a busy time for all of us, and we truly appreciate your support. Due to the high volume of orders and increased pressure on delivery services (including Australia Post and other couriers), there may be some delays in shipping during this period. While we are dispatching orders as quickly as possible (usually within 12 hours on weekdays), please be aware that delivery times may take 5-12 business days depending on your location.

Important Information About Shipping Delays:

  • Shipping Delays: Although we strive to fulfill and ship orders promptly, Australia Post and other couriers are experiencing delays due to the high volume of parcels during the holiday season. While we will do everything in our power to get your order to you as quickly as possible, delivery times are unfortunately out of our control once the order has been shipped.

  • Patience is Appreciated: We kindly ask for your patience and understanding if your parcel takes a little longer than expected. Rest assured, we are doing everything we can to ensure your order arrives safely and as soon as possible.

  • Refunds and Cancellations: We are unable to offer refunds or cancellations for delays caused by shipping services, as these are beyond our control. Once your order has been dispatched, it’s on its way to you!

Please note that if you place your order on Friday after 2 pm, we will process and dispatch your order on Monday.

Need Assistance?

If you have any concerns or questions about your order, please don’t hesitate to reach out to our customer support team. We’re here to help and will do our best to resolve any issues or answer any questions you may have.

Thank you for your understanding and continued support. We wish you a wonderful holiday season!